Everything you need to know before bringing Italian elegance into your home.
1. What brands do you carry?
We offer a curated selection of Italy’s most prestigious furniture brands, including B&B Italia, Poltrona Frau, Minotti, Cassina, Flexform, and others. Each brand is chosen for its craftsmanship, design excellence, and heritage.
2. Do you ship nationwide?
Yes. We offer white-glove delivery throughout the United States, which includes in-home placement and optional assembly.
3. How long will it take to receive my order?
Delivery times range from 4 to 12 weeks, depending on the item’s availability and whether it is made to order. We’ll keep you updated every step of the way.
4. Can I return an item?
- In-stock items may be returned within 7 days of delivery (conditions apply).
- Custom or made-to-order items are final sale and non-returnable once production has started.
Please see our Shipping & Return Policy for full details.
5. Do you offer interior design assistance?
Absolutely. You can schedule a free virtual consultation with one of our design advisors to help select pieces that suit your space and style.
6. Are your products authentic?
Yes. All our furniture is 100% authentic and sourced directly from the manufacturers in Italy. We do not sell replicas or imitations.
7. How do I track my order?
Once your order ships, you’ll receive tracking information. You can also contact our team at support@casaitalianadesign.com for updates.
8. What payment methods do you accept?
We accept wire transfers, and financing options on select orders. All payments are processed securely.
9. Is my personal information safe?
Yes. We use industry-standard security and never sell your data. You can learn more in our Privacy Policy.
10. Can I place a custom order?
Yes. Many of our brands offer custom finishes, fabrics, and dimensions. Contact us for assistance with special orders.
11. Do you have a showroom in the U.S.?
We operate exclusively online to keep costs lower and pass those savings on to you.